Terms & Conditions, Payment & Booking Policy

The Girls Club

Booking your place

When you book a retreat with The Girls Club, you reserve a carefully curated experience with limited spaces. Each booking directly affects accommodation, logistics and planning.

Your place is only confirmed once your deposit has been received.

By completing your booking, you agree to these terms.

Deposit and payment structure

To secure your place, a non-refundable deposit is required at the time of booking.

Payment breakdown:

  • Deposit: 30% of the total retreat price, due at booking
  • Remaining balance: due 8 weeks before the retreat start date

If the remaining balance is not paid on time, your booking may be cancelled and your place released. In that case, the deposit is not refunded.

Cancellations by you

We understand plans can change. Because we work with fixed costs, limited capacity and pre-booked services, the following cancellation terms apply:

  • The deposit is always non-refundable
  • 60 days or more before arrival: 50% refund of the remaining balance
  • 30 to 59 days before arrival: 25% refund of the remaining balance
  • Less than 30 days before arrival: no refund

All cancellation requests must be submitted in writing.

We recommend booking only when your travel dates are confirmed.

Transfer of booking

You may transfer your booking to another person, subject to written approval from The Girls Club.

Any administrative costs or price differences are your responsibility.

Cancellation or changes by us

In rare situations, The Girls Club may need to cancel or reschedule the retreat due to circumstances beyond our control, including low participation, illness, or force majeure.

If this happens, you will receive:

  • A full refund of all payments made, or
  • A credit for a future retreat with The Girls Club

We are not responsible for additional costs such as flights, transfers, or personal travel arrangements.

Travel and insurance

All participants are required to arrange comprehensive travel insurance before arrival.

Your insurance must cover:

  • Medical costs
  • Trip cancellation or interruption
  • Personal liability
  • Loss, theft, or damage of belongings

The Girls Club is not liable for any costs arising from illness, injury, loss, or travel disruptions.

Health and participation

By joining the retreat, you confirm that you are physically and mentally able to take part in the scheduled activities, including movement-based sessions such as yoga and pilates.

You are responsible for informing us of any medical conditions, injuries, or limitations before arrival.

We reserve the right to adjust or restrict participation in activities if we consider it unsafe.

Responsibility and liability

You participate in all retreat activities at your own risk.

The Girls Club is not responsible for:

  • Injury or illness
  • Loss or theft of personal belongings
  • Travel delays or disruptions
  • External circumstances outside our control

Program changes

We design every retreat with care. However, schedules may change due to weather, availability, or operational needs.

This may include:

  • Adjustments to timing or structure
  • Replacement of instructors
  • Changes in location or activities

These changes do not entitle you to a refund.

Code of conduct

We create a respectful and safe environment for all participants.

We reserve the right to remove any participant from the retreat if their behaviour is disruptive, unsafe, or disrespectful. In such cases, no refund will be given.

What’s included and not included

Included:

  • Accommodation
  • Daily movement and wellbeing sessions
  • Workshops and group experiences
  • Meals as specified in the retreat programme

Not included:

  • Flights
  • Airport transfers (unless stated)
  • Travel insurance
  • Personal expenses

Company information

The Girls Club is a Belgian company. All agreements are entered into under Belgian jurisdiction, unless stated otherwise.

Final note

This retreat is a curated experience designed for rest, connection, and intentional living. By booking, you confirm your commitment to your own wellbeing and accept these terms in full.

Privacy, GDPR & Cookie Statement

The Girls Club respects your privacy and handles your personal data in line with the General Data Protection Regulation (GDPR).

We only collect personal data that is necessary to manage your booking, provide our services, process payments, and ensure safety during the retreat. This may include your name, contact details, billing information, and any health or dietary information you choose to share.

Your data is only used for:

  • processing your booking and payment
  • communicating about your retreat
  • ensuring safe participation
  • meeting legal and accounting obligations

We do not sell or share your personal data with third parties for marketing purposes.

We store your data securely and only for as long as necessary or legally required.

You have the right to:

  • access your personal data
  • correct your data
  • request deletion
  • object to processing
  • request data transfer

For any GDPR-related questions or requests, you can contact us at info@thegirlsclub.be.

Cookies

Our website uses cookies to ensure proper functionality, improve performance, and understand how visitors use our website. Cookies may collect anonymous usage data.

You can disable or manage cookies at any time through your browser settings.

Checkout terms - at payment

By completing this booking, you confirm that you have read and agree to our Terms & Conditions and Privacy Policy.

A non-refundable deposit of 30% is required to secure your place. The remaining balance is due 8 weeks before the retreat start date.

For retreats with a fixed date, you agree that the 14-day right of withdrawal does not apply once the booking is confirmed.

You are responsible for arranging valid travel insurance before arrival.